Terms of Service

Last updated: 2026-06-11

Overview

This website is operated by Sondelle. Throughout the site, the terms "we", "us" and "our" refer to Sondelle. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including the additional policies referenced herein. These Terms apply to all users of the site. Please read them carefully before using our website. If you do not agree to these Terms, you may not use the site or any Services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products to you.

Section 1 — Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction. You must not transmit any worms, viruses, or any code of a destructive nature. A breach of any of these Terms will result in immediate termination of your Services.

Section 2 — General Conditions

We reserve the right to refuse Service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Section 3 — Products and Pricing

We have made every effort to display our products and their colors as accurately as possible, but we cannot guarantee that your device's display will be accurate. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to limit quantities, discontinue any product, or refuse any order. Our products are subject to return or exchange only in accordance with our Refund & Returns Policy.

Section 4 — Orders and Billing

When you place an order, you are making an offer to purchase, which we may accept or decline at our discretion. We reserve the right to limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information, and to keep it updated so we can complete your transactions and contact you as needed.

Section 5 — Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for decisions. Any reliance on the material is at your own risk.

Section 6 — Modifications to Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

Section 7 — Third-Party Links and Tools

Our Service may include materials or links from third parties. We are not responsible for examining or evaluating their content and are not liable for any third-party materials, websites, products, or services. Any third-party tools are provided "as is" without warranties, and your use of them is at your own risk.

Section 8 — User Comments and Feedback

If you send us ideas, suggestions, reviews, or other content ("comments"), you agree that we may use, edit, copy, publish, and distribute them in any medium without restriction or compensation. You agree your comments will not violate any third-party rights or contain unlawful or harmful material. You are solely responsible for the accuracy of any comments you make.

Section 9 — Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to violate any laws, to infringe intellectual property rights, to harass or discriminate against others, to submit false information, to upload malicious code, to collect others' personal information, to spam or scrape, or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited use.

Section 10 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you are provided "as is" and "as available" without any warranties of any kind, express or implied. In no case shall Sondelle, its directors, employees, affiliates, agents, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products, to the maximum extent permitted by law.

Section 11 — Indemnification

You agree to indemnify, defend, and hold harmless Sondelle and our affiliates, partners, officers, directors, agents, contractors, and employees from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or third-party right.

Section 12 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

Section 13 — Termination

These Terms are effective unless and until terminated by either you or us. If you fail to comply with any term, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.

Section 14 — Entire Agreement

These Terms and any policies posted by us on this site constitute the entire agreement between you and us, superseding any prior agreements. Any ambiguities shall not be construed against the drafting party.

Section 15 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict of law provisions. Where you reside in a jurisdiction that grants you mandatory consumer protection rights (such as the European Union's statutory right of withdrawal), those rights continue to apply to you in addition to these Terms.

Section 16 — Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the site following any changes constitutes acceptance of those changes.

Section 17 — Contact Information

Questions about the Terms of Service should be sent to us at sondelle.official@gmail.com, or by mail to: Sondelle, 317-C64, 3F, Building D, 158 Harmony-ro, Yeonsu-gu, Incheon, Republic of Korea.